TY - BOOK AU - Denhardt,Janet Vinzant AU - Denhardt,Robert B. ED - ebrary, Inc. TI - The new public service: serving, not steering AV - JF1351 .D4495 2007eb U1 - 351 22 PY - 2007/// CY - Armonk, N.Y. PB - M.E. Sharpe KW - Public administration KW - United States KW - Electronic books KW - local N1 - Includes bibliographical references (p. 197-211) and index; Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10178127 ER -