McNabb, David E.

Knowledge management in the public sector a blueprint for innovation in government / [electronic resource] : David E. McNabb. - Armonk, N.Y. : M.E. Sharpe, c2007. - xvii, 325 p. : ill. ; 24 cm.

Includes bibliographical references (p. 291-302) and index.

Historical foundations of KM -- KM : a self-regulating social system -- The technology and processes subsystem -- Knowledge processes and policy directives -- Principles and processes in implementing KM -- Building a collaborative learning culture -- KM and organizational learning -- KM and innovation in government -- Knowledge management in the public sector -- The public-sector chief knowledge officer -- Knowledge management at NASA / Edward Hoffman, Jon Boyle, and Anthony J. Maturo -- KM at the army's communications-electronics command / Susan L. Kappi -- KM at the Virginia Department of Transportation / Maureen L. Hammer -- Conclusion : knowledge management's role in the drive to transform government.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Knowledge management.
Organizational learning.
Public administration--Information technology--Case studies.
Electronic government information--Case studies.


Electronic books.

HD30.2 / .M398 2007eb

352.3/8