TY - BOOK ED - Institute of Medicine (U.S.) ED - ebrary, Inc. TI - Crossing the quality chasm T2 - Richard and Hinda Rosenthal lectures AV - RA395.A3 I5557 2003eb U1 - 362.1/0973 21 PY - 2003/// CY - Washington, D.C. PB - National Academy Press KW - Medical care KW - United States KW - Health care reform KW - Quality control KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10056947 ER -