TY  - BOOK
AU  - Glaser,Judith E.
TI  - Conversational intelligence: how great leaders build trust and get extraordinary results 
SN  - 9781937134679 (hardback)
U1  - 650.1014 
PY  - 2014///]
CY  - Brookline, MA
PB  - Bibliomotion, books + media
KW  - Communication in management
KW  - Psychological aspects
KW  - Conversation
KW  - Emotional intelligence
KW  - Interpersonal communication
KW  - Organizational behavior
KW  - Management
KW  - Leadership
N1  - Includes bibliographical references and index
ER  -