Handbook of relationship marketing / Jagdish N. Sheth, Atul Parvatiyar, editors.
Relationship marketing.l
- Thousand Oaks : SAGE, c2000.
- xvi, 660 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Pt 1: Domain, evolution, and growth of relationship marketing: alternative perspectives -- Pt II: Conceptual and theoretical foundations of relationship marketing -- Pt III: Partnering for relationship marketing -- Pt IV: Enablers of relationship marketing -- Pt V: Teaching and research implications of relationship marketing - Index.