Borg, James <br/><br/>
Persuasion :  the art of influencing people / 
James Borg. 
 - 2nd ed. 
 - Harlow :  Pearson/Prentice Hall,  2007. 
 - xv, 267 p. :  ill. ;  22 cm. 
<br/><br/>1. The power of persuasion. 2. Being a good listener. 3. Attention please. 4. Mind your body language. 5. Memory magic. 6. Make words work for you - the power of psycholinguistics. 7. Telephone telepathy. 8. Negotiating for mutual benefit. 9. 'Difficult people (and their behaviour). 10. The personality spectrum. 
<br/><br/><label>ISBN: </label>9780273712992 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Persuasion (Psychology)
<br/><br/><label>Dewey Class. No.: </label>153.852  / BOR