TY  - BOOK
AU  - Lyerly,Barry
AU  - Maxey,Cyndi
TI  - Training from the heart: developing your natural training abilities to inspire the learner and drive performance on the job 
SN  - 1562861441 (pbk.)
U1  - 658.3124 
PY  - 2000///
CY  - Alexandria, VA
PB  - ASTD
KW  - Employees
KW  - Training of
N1  - Includes bibliographical references (p. 157-160)
ER  -