TY  - BOOK
AU  - Hybels,Saundra
AU  - Weaver,Richard L.
TI  - Communicating effectively
SN  - 0073385093 (pbk.)
U1  - 302.2242 
PY  - 2009///
CY  - Boston, MA
PB  - McGraw-Hill Higher Education
KW  - Oral communication
N1  - Includes bibliographical references and index
ER  -