Maurer, Rick. <br/><br/>
Feedback toolkit :  16 tools for better communication in the workplace / 
Rick Maurer. 
 - 2nd ed. 
 - Boca Raton, FL :  CRC Press,  c2011. 
 - xv,65 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781439840931 (pbk.) 1439840938 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in personnel management<br/>Feedback (Psychology)
<br/><br/><label>Dewey Class. No.: </label>658.314  / MAU 2011