Managing the dynamics of change : the fastest path to creating on engaged and productive workforce /
Jerald M. Jellison.
- New York : McGraw-Hill, c2006.
- xvi, 222 p. : ill. ; 24 cm.
Includes index.
Using the change process -- Taking a realistic look at change -- Putting the J curve to work -- Influencing people to change -- Activation : the art of turning resisters into doers -- Expanding your change toolbox activation -- Communicate at ground level -- Ask, don't tell -- Front-load the rewards -- Make it easy to start -- Sustaining Change -- Assign accountability -- Sustaining enthusiasm for change -- Creating a culture of change.