Smarter outsourcing : an executive guide to understanding, planning and exploiting successful outsourcing relationships /
Jean-Louis Bravard and Robert Morgan.
- Harlow : FT/Prentice Hall, 2006.
- 230 p. ; 24 cm.
Includes index.
1. Clear deal and strategy alignment -- 2. Mitigating risk -- 3. Clear shared value -- 4. Value-based negotiation -- 5. Moving to the new way of thinking -- 6. Realizing the benefits -- 7. Conclusion : the ultimate executive tool -- 8. Are you ready to outsource? -- 9. Five key areas to focus on -- 10. The outsourcing experience.