@book{74106,
	author = {Poole, Marshall Scott, and ebrary, Inc.},
	title = {Handbook of organizational change and innovation},
	publisher = {Oxford University Press,},
	year = {2004.},
	address = {Oxford, UK, New York, N.Y. :},
	url = {https://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10103508}
}