TY  - BOOK
AU  - Dickson,Duncan
AU  - Ford,Robert
ED  - ebrary, Inc.
TI  - Selected papers from QUIS 10 Conference 2007
T2  - international journal of service industry management
AV  - HD9980.5 .S454 2007eb
PY  - 2008///
CY  - Bradford
PB  - Emerald
KW  - Service industries
KW  - Research
KW  - Management
KW  - Congresses
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10246179
ER  -