TY - BOOK AU - Roberts,R.A. TI - The well-balanced leader: interactive learning techniques to help you master the 9 simple behaviors of outstanding leadership SN - 9780071772440 (hbk.) U1 - 158.4 PY - 2012/// CY - New York PB - McGraw-Hill KW - Leadership KW - Psychological aspects N1 - Includes index; Who's in charge here anyway, you or your ego? -- Face 1: non-judgmental vs. judgmental -- Face 2: non-defensiveness vs. defensiveness -- Face 3: relinquishing control vs. controlling -- Face 4: openness to learning vs. know it all -- Face 5: doing the right thing vs. doing whatever you want -- Face 6: patience vs. impatience: seeing bigger cycles -- Face 7: letting go vs. holding on -- Face 8: acceptance vs. resistance -- Face 9: ego centric vs. other centric ER -