TY - BOOK AU - Heras-Saizarbitoria,IƱaki TI - ISO 9001, ISO 14001, and new management standards T2 - Measuring operations performance SN - 9783319656755 U1 - 658.5/62 23 PY - 2018///] CY - Cham, Switzerland PB - Springer KW - Business and Management KW - Operations Management KW - Quality Control, Reliability, Safety and Risk KW - Corporate Environmental Management KW - Operations Research/Decision Theory KW - Operations Research, Management Science KW - Electronic books N1 - Includes bibliographical references UR - https://ezproxy.taylors.edu.my/login?url=http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1613636 ER -