Reinventing the patient experience  strategies for hospital leaders /  [electronic resource] : 
Jon B. Christianson ... [et al.]. 
 - Chicago :  Health Administration Press,  c2007. 
 - xii, 188 p. 
 - Management series (Ann Arbor, Mich.) .
 - Management series (Ann Arbor, Mich.) .
<br/><br/>Includes bibliographical references. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospital care--United States.<br/>Hospital patients--Care--United States.<br/>Hospitals--Administration.--United States
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>RA965.6  / .R48 2007eb 
<br/><br/><label>Dewey Class. No.: </label>362.11