TY - BOOK AU - Shah,Anwar ED - ebrary, Inc. TI - Public services delivery T2 - Public sector, governance, and accountability series AV - JF1525.P67 P83 2005eb U1 - 361.6/068/4 22 PY - 2005/// CY - Washington, D.C. PB - World Bank KW - Government productivity KW - Evaluation KW - Public administration KW - Municipal services KW - Medical care KW - Education KW - Public welfare KW - Infrastructure (Economics) KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10082390 ER -