Poll, Roswitha. <br/><br/>
Measuring quality  performance measurement in libraries /  [electronic resource] : 
Roswitha Poll, Peter te Boekhorst. 
 - 2nd rev. ed. 
 - München :  K.G. Saur,  2007. 
 - 269 p. :  ill. ;  22 cm. 
 - IFLA publications,  127  0344-6891 ; .
 - IFLA publications  127. .
<br/><br/>Includes bibliographical references (p. 263-267). 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Evaluation.<br/>Public libraries--Evaluation.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z675.U5  / P78 2007eb 
<br/><br/><label>Dewey Class. No.: </label>027.7