TY  - BOOK
AU  - Poll,Roswitha
AU  - Boekhorst,Peter te
ED  - ebrary, Inc.
TI  - Measuring quality: performance measurement in libraries 
T2  - IFLA publications,
AV  - Z675.U5 P78 2007eb
U1  - 027.7 22
PY  - 2007///
CY  - München
PB  - K.G. Saur
KW  - Academic libraries
KW  - Evaluation
KW  - Public libraries
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references (p. 263-267); Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10256696
ER  -