Walther, George R. <br/><br/>
Heat up your cold calls  how to make prospects listen, respond, and buy /  [electronic resource] : 
George R. Walther. 
 - Chicago :  Dearborn Trade Pub.,  2005. 
 - xvi, 191 p. 
<br/><br/> Includes index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Telephone selling.<br/>Telemarketing.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5438.3  / .W35 2005eb 
<br/><br/><label>Dewey Class. No.: </label>658.8/72