TY  - BOOK
AU  - Walther,George R.
ED  - ebrary, Inc.
TI  - Heat up your cold calls: how to make prospects listen, respond, and buy 
AV  - HF5438.3 .W35 2005eb
U1  - 658.8/72 22
PY  - 2005///
CY  - Chicago
PB  - Dearborn Trade Pub.
KW  - Telephone selling
KW  - Telemarketing
KW  - Electronic books
KW  - local
N1  - Includes index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10081743
ER  -