Strouse, Karen G.

Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse. - Boston : Artech House, c2004. - xiv, 205 p. : ill. - Artech House telecommunications library . - Artech House telecommunications library. .

Includes bibliographical references and index.


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.






Competition, International.
Consumer satisfaction.
Customer relations.
Telecommunication--Marketing.


Electronic books.

HE7631 / .S758 2004eb

384/.043/0688