Strouse, Karen G.
Customer-centered telecommunications services marketing [electronic resource] /
Karen G. Strouse.
- Boston : Artech House, c2004.
- xiv, 205 p. : ill.
- Artech House telecommunications library .
- Artech House telecommunications library. .
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Competition, International.
Consumer satisfaction.
Customer relations.
Telecommunication--Marketing.
Electronic books.
HE7631 / .S758 2004eb
384/.043/0688