Solving employee performance problems : how to spot problems early, take appropriate action, and bring out the best in everyone /
Anne Bruce, Brenda Hampel, Erika Lamont.
- New York, N.Y. : McGraw-Hill, c2011.
- xvi, 253 p. : ill. ; 24 cm.
Includes index.
9780071769075 (pbk.)
Performance standards. Employees--Rating of. Problem employees--Rating of.