Palmer, Adrian.

Introduction to marketing : theory and practice / Adrian Palmer. - 2nd ed. - Oxford : Oxford University Press, c2009. - xxiii, 551 p. : ill. ; 25 cm.

Includes bibliographical references and indexes.

What is marketing? -- The marketing environment -- Socially responsible marketing -- Buyer behaviour and relationship development -- Marketing research -- Segmentation, positioning, and targeting -- Competitor analysis and brand development -- Developing the product -- Pricing -- Channel intermediaries -- Marketing communications -- Managing the marketing effort -- Global marketing.

9780199557448 (pbk.)


Marketing.

658.8 / PAL 2009