TY - BOOK AU - Palmer,Adrian TI - Introduction to marketing: theory and practice SN - 9780199557448 (pbk.) U1 - 658.8 PY - 2009/// CY - Oxford PB - Oxford University Press KW - Marketing N1 - Includes bibliographical references and indexes; What is marketing? -- The marketing environment -- Socially responsible marketing -- Buyer behaviour and relationship development -- Marketing research -- Segmentation, positioning, and targeting -- Competitor analysis and brand development -- Developing the product -- Pricing -- Channel intermediaries -- Marketing communications -- Managing the marketing effort -- Global marketing ER -