@book{88556,
	author = {Hannington, Terry. and ebrary, Inc.},
	title = {How to measure and manage your corporate reputation},
	publisher = {Gower,},
	year = {c2004.},
	address = {Aldershot, England ;},
	note = {Includes index.},
	url = {https://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10211354}
}
