Motivational management inspiring your people for maximum performance / [electronic resource] :
Alexander Hiam.
- New York ; London : American Management Association, c2003.
- ix, 276 p. : ill. ; 23 cm.
Includes bibliographical references and index.
The quest for star performers -- Creating a positive performance environment -- Rethinking management communications -- Using motivational communication techniques -- Tackling the feelings that drive performance -- Providing challenging opportunities -- Using feedback to motivate -- Eliminating contaminants -- Transforming negative attitudes -- Appealing to individual motives -- Using recognition and rewards.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.