Skills of workplace communication a handbook for T&D specialists and their organizations / [electronic resource] :
Richard P. Picardi.
- Westport, Conn. : Quorum Books, 2001.
- x, 307 p. : ill., map ; 25 cm.
Includes bibliographical references (p. [299]-300) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.