TY - BOOK AU - Righi,Carol AU - James,Janice ED - ebrary, Inc. TI - User-centered design stories: real-world UCD case files T2 - The Morgan Kaufmann series in interactive technologies AV - HF5415.15 .U74 2007eb PY - 2007/// CY - Amsterdam, Boston PB - Elsevier/Morgan Kaufman KW - New products KW - Management KW - Case studies KW - Customer relations KW - User interfaces (Computer systems) KW - Reengineering (Management) KW - Management information systems KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10185942 ER -