ROI selling increasing revenue, profit & customer loyalty through the 360 degree sales cycle / [electronic resource] :
By Michael J. Nick & Kurt M. Koenig.
- Chicago : Dearborn Trade Pub., 2004.
- xxvi, 299 p.
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.