@book{97579,
	author = {Grote, Richard C. and ebrary, Inc.},
	title = {The performance appraisal question and answer book},
	publisher = {American Management Association,},
	year = {c2002.},
	address = {New York :},
	note = {Includes index.},
	url = {https://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10075589}
}