Horn, Art,  1954- <br/><br/>
Face it  recognizing and conquering the hidden fear that drives all conflict at work /  [electronic resource] : 
Art Horn. 
 - New York :  American Management Association,  c2004. 
 - viii, 232 p. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 226-227) and index. 
<br/><br/>The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Employees--Psychology.<br/>Interpersonal relations.<br/>Psychology, Industrial.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5548.8  / .H63 2004eb 
<br/><br/><label>Dewey Class. No.: </label>650.1/3