TY - BOOK AU - Horn,Art ED - ebrary, Inc. TI - Face it: recognizing and conquering the hidden fear that drives all conflict at work AV - HF5548.8 .H63 2004eb U1 - 650.1/3 22 PY - 2004/// CY - New York PB - American Management Association KW - Conflict management KW - Employees KW - Psychology KW - Interpersonal relations KW - Psychology, Industrial KW - Electronic books KW - local N1 - Includes bibliographical references (p. 226-227) and index; The people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10075560 ER -