TY - BOOK AU - Tesone,D.V. TI - Handbook of hospitality human resources management T2 - Elsevier handbooks of hospitality management series SN - 0080450814 (hbk.) U1 - 647.068 PY - 2008/// CY - Oxford PB - Butterworth-Heinemann KW - Hospitality industry KW - Personnel management KW - Handbooks, manuals, etc N1 - Includes bibliographical references and index; Part one : Acquiring human resources -- Part two : Retaining human resources -- Part three : Developing human resources -- Part four : Critical human resource issues ER -