TY  - BOOK
AU  - Angelo,Rocco M.
AU  - Vladimir,Andrew
ED  - American Hotel & Lodging Association.
TI  - Hospitality today: an introduction 
SN  - 9780866122948 (hbk.)
U1  - 647.94068 
PY  - 2007///
CY  - Michigan
PB  - Educational Institute, American Hotel & Lodging Association
KW  - Hospitality industry
KW  - Management
KW  - Vocational guidance
N1  - Includes bibliographical references and index; Part I: Introduction - 1. Service makes the difference - 2. The travel and tourism industry - 3. Exploring hospitality careers -- Part II: Hospitality organizations - 4. Understanding the restaurant industry - 5. Restaurant organization and management - 6. Understanding the world of hotels - 7. Hotel organization and management - 8. Club management - 9. An introduction to the meetings industry - 10. Floating resorts: the cruise line business - 11. Gaming and casino hotels -- Part III: Hospitality management - 12. Managing and leading hospitality enterprises - 13. Managing human resources - 14. Marketing hospitality - 15. How management companies manage hotels - 16. Franchising is big business - 17. Ethics in hospitality management - Appendix: Hospitality associations and periodicals - Index
ER  -