Kasavana, Michael L., 1947-

Managing technology in the hospitality industry / Michael L. Kasavana, John J. Cahill. - 5th ed. - East Lansing, MI : Educational Institute, the American Hotel & Motel Association, c2007. - xiii, 340 p. : ill. ; 23 cm.

Includes index.

Acknowledgements.- 1. Hospitality Technology Systems.- 2. Hospitality Technology Components.- 3. Reservation Systems.- 4. Rooms Management and Guest Accounting Applications.- 5. Property Management System Interfaces.- 6. Point-of-Sale Technology.- 7. Food aand Beverage Management Application.- 8. Sales and Catering Applications.- 9. Accounting Applications.- 10. Information Management.- 11. System Selection.- 12. Systems and Security Maintenance.- Index.

9780866122962 (pbk.)


Hospitality industry--Data processing.
Hospitality industry--Information technology.
Hospitality industry--Management.

647.94068 / KAS