Woods, Robert H. <br/><br/>
Managing hospitality human resources / 
Robert H. Woods. 
 - 4th ed. 
 - Lansing, Mich. :  Educational Institute, American Hotel & Lodging Association,  c2006. 
 - xiv, 491 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Preface - About the author -- Part I: Employment laws, planning, and staffing - 1. Employment laws and applications - 2. Job analysis and job design - 3. Planning and recruiting - 4. Selection -- Part II: Human resources development - 5. Orientation and socialization - 6. Training and development - 7. Evaluating employee performance -- Part III: Compensation and Labor Issues 8. Compensation administration - 9. Incentive and benefits administration - 10. Labor unions - 11. Negotiation and collective bargaining -- Part IV: Safety, discipline, and ethics - 12. Health, safety, and EAPs - 13. Turnover, discipline, and exits - 14. Social responsibility and ethics - Index. 
<br/><br/><label>ISBN: </label>9780866122870 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Personnel management.
<br/><br/><label>Dewey Class. No.: </label>647.94068  / WOO