Performance management : finding the missing pieces (to close the intelligence gap) /
Gary Cokins.
- Hoboken : Wiley, c2004.
- xx, 284 p. : ill. ; 24 cm.
Includes bibliographical references and index.
Part One: Performance Management Process. - Part Two: Strategy Maps and Balanced Scorecards: Link between Strategy and Successful Execution by Operations. - Part Three: Leveraging Financial Analytical Facts and Truths. - Part Four: Integrating Performance Management with Core Solutions. - Part Five: Performance Management and Data Mining.