TY  - BOOK
AU  - Cokins,Gary
TI  - Performance management: finding the missing pieces (to close the intelligence gap) 
SN  - 0471576905 (hbk.)
U1  - 658.4012 
PY  - 2004///
CY  - Hoboken
PB  - Wiley
KW  - Organizational effectiveness
KW  - Measurement
KW  - Performance
KW  - Industrial productivity
N1  - Includes bibliographical references and index; Part One: Performance Management Process. - Part Two:  Strategy Maps and Balanced Scorecards: Link between Strategy and Successful Execution by Operations. - Part Three:  Leveraging Financial Analytical Facts and Truths. - Part Four: Integrating Performance Management with Core Solutions. - Part Five: Performance Management and Data Mining
ER  -