Remarkable service / The Culinary Institute of America. - 2nd ed. - Hoboken, N.J. : John Wiley, c2009. - ix, 294 p. : ill. ; 24 cm.

"A guide to winning and keeping customers for servers, managers, and restaurant owners.--Cover.

Includes bibliographical references and index.

9780470197400 (pbk.) 0470197404 (pbk.)


Food service management.
Food service.
Hospitality industry--Management.

647.95068 / REM