TY  - BOOK
ED  - Culinary Institute of America.
TI  - Remarkable service
SN  - 9780470197400 (pbk.)
U1  - 647.95068 
PY  - 2009///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Food service management
KW  - Food service
KW  - Hospitality industry
KW  - Management
N1  - "A guide to winning and keeping customers for servers, managers, and restaurant owners.--Cover; Includes bibliographical references and index
ER  -