Fournies, Ferdinand F. <br/><br/>
Why customers don't do what you want them to do :  24 solutions to overcoming common selling problems / 
Ferdinand Fournies. 
 - New York, N.Y. :  McGraw-Hill,  c2003. 
 - ix, 48 ;  23 cm. 
 - McGraw-Hill professional education. .
 - McGraw-Hill professional education. .
<br/><br/><label>ISBN: </label>0071417508 (pbk) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales personnel--Training of.<br/>Sales management.<br/>Selling.
<br/><br/><label>Dewey Class. No.: </label>658.81  / FOU