TY - BOOK AU - Chaffey,Dave TI - E-business and e-commerce management: strategy, implementation, and practice SN - 9780273719601 (pbk.) U1 - 658.872 PY - 2009/// CY - Harlow, England, New York PB - FT Prentice Hall KW - Electronic commerce KW - Business enterprises KW - Computer networks N1 - Includes bibliographical references and index; Introducing to e-business and e-commerce -- E-commerce fundamentals -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- Implementation and maintenance ER -