TY  - BOOK
AU  - Flatley,Marie Elizabeth
AU  - Rentz,Kathryn
AU  - Lentz,Paula
TI  - Business communication
SN  - 9780073403168 (pbk.)
U1  - 651.7 
PY  - 2012///
CY  - New York, NY
PB  - McGraw-Hill/Irwin
KW  - Commercial correspondence
KW  - Business communication
N1  - Includes bibliographical references and index
ER  -