TY - BOOK AU - Bailey,Edward P. TI - Writing & speaking at work: a practical guide for business communication SN - 9780136088554 (pbk.) U1 - 658.45 PY - 2011/// CY - Boston PB - Prentice Hall KW - Business communication KW - Handbooks, manuals, etc KW - Business writing KW - Public speaking N1 - Includes index ER -