Taylor, Eric, 1963- Mastering the world of selling : the ultimate training resource from the biggest names in sales / Eric Taylor, David Riklan. - Hoboken, N.J. : John Wiley, c2010. - xxx, 385 p. : ill ; 23 cm. Includes index. ISBN: 0470617861 (pbk.) 9780470617861 (pbk.) 9780470651063 (ebk.) 9780470651490 (ebk.) 9780470651506 (ebk.) Subjects--Topical Terms: Sales personnel--Training of.Selling.Customer relations.Interpersonal communication. Dewey Class. No.: 658.85 / TAY 2010