TY  - BOOK
AU  - Taylor,Eric
AU  - Riklan,David
TI  - Mastering the world of selling: the ultimate training resource from the biggest names in sales 
SN  - 0470617861 (pbk.)
U1  - 658.85 
PY  - 2010///
CY  - Hoboken, N.J.
PB  - John Wiley
KW  - Sales personnel
KW  - Training of
KW  - Selling
KW  - Customer relations
KW  - Interpersonal communication
N1  - Includes index
ER  -