TY - ADVS AU - Swann,David AU - Collins,Cath AU - Boland,Michael ED - Video Education Australasia TI - Writing in the workplace T2 - Communication in the workplace series U1 - 808.06665 PY - 2006/// CY - Bendigo, Vic. PB - Video Education Australasia KW - Business writing KW - Commercial correspondence N1 - Title from container; For middle secondary to TAFE students N2 - Provides an overview of the purposes and advantages of writing as a medium and the advantages and disadvantages of writing compared with speaking. Uses a melodramatic case study of a fictional restaurant manager and his staff to show the necessary steps to achieve success in workplace writing ER -