TY  - BOOK
AU  - Kaufman,Tammie J.
AU  - Lashley,Conrad
AU  - Schreier,Lisa Ann
ED  - ScienceDirect (Online service)
TI  - Timeshare management: the key issues for hospitality managers 
T2  - Hospitality, leisure and tourism
SN  - 9780080942636 (electronic bk.)
AV  - TX911.3.M27 K38x 2009
U1  - 647.94/068 22
PY  - 2009///
CY  - Amsterdam, Boston
PB  - Elsevier/Butterworth-Heinemann
KW  - Hospitality industry
KW  - Management
KW  - Timesharing (Real estate)
KW  - Resorts
KW  - Electronic books
KW  - lcgft
N1  - Includes bibliographical references (p. 197-201) and index; Vacation ownership resort development: an overview -- The vacation owner -- The community -- Marketing vacation ownership resorts -- The 12-step sales process: part 1 -- The 12-step sales process: part 2 -- Points vs. weeks -- The role of exchange company -- Financing in the timeshare industry -- Managing service quality in timeshare operations -- Human resources in timeshare operations -- Condominium hotels -- Vacation ownership expansion
UR  - https://ezproxy.taylors.edu.my/login?url=http://www.sciencedirect.com/science/book/9780750685993
ER  -