Lehman, Carol M. Business communication / Carol M. Lehman, Debbie D. DuFrene. - 16th ed. - Mason, OH : South-Western/Cengage Learning, c2011. - 1 v. (various pagings) : col. ill. ; 29 cm. Includes bibliographical references and index. ISBN: 9780324782172 (hbk.) 0324782179 (hbk.) 9780324782189 (student ed.) 9780324782301 (instructor ed.) Subjects--Topical Terms: Commercial correspondence.Business report writing.Business communication. Dewey Class. No.: 658.45 / LEH 2011